---
title: "My subscription renewal failed with error message \"This transaction has been declined.\" Why?"
description: "The error message “This transaction has been declined” is coming directly from the payment processor. This message isn't coming from..."
source_url: "https://www.sealsubscriptions.com/articles/frequently-asked-questions/my-subscription-renewal-failed-with-error-message-34this-transaction-has-been-declined34-why-b7"
---

# My subscription renewal failed with error message "This transaction has been declined." Why?

The error message “This transaction has been declined” is coming directly from the payment processor. This message isn't coming from our side. So basically, this means that your payment processor rejected the transaction for some reason.

To resolve this, it will be best to check with your payment processor about these transactions and if there is any reason why this transaction was declined.

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