How to set up Gorgias integration

To set up Gorgias integration, go into Seal Subscriptions > Settings > General Settings and turn on the Gorgias integration.
Then, provide the app with the required info from Gorgias (email address, API key, Gorgias account domain) and save the settings.

By enabling Gorgias integration you will be able to see subscription details in Gorgias tickets by adding the HTTP integration widget.

You can do that by following these steps:

  • Go to Gorgias dashboard
  • In the left-upper corner, selects tickets
  • Click on a ticket
  • Click on cogwheel button in the upper right corner
  • Scroll down and you should be able to see the HTTP Integration titled ‘Seal Subscriptions Integration’
  • Now, simply drag the widget from the left side to the right side and click save button. That's it, you should be able to see the widget in the ticket details.

You will only be able to see the HTTP integration widget on newly created tickets, updated tickets, when the ticket self-unsnoozes, and when the ticket message gets created.